Services

The Trust My Jeweler Difference

Trust My Jeweler has amazing local customer service and many of your questions may be answered below. For more information on any of our services, we would love for you to contact one of our in-house experts at sales@trustmyjeweler.com or 1.888.99.FIORI (34674)

 

Free Secure Shipping

Trust My Jeweler offers free, secure shipping on every order via FedEx Express.

30-Day Returns

We want you to love what you buy – so items can be returned or exchanged within 30 days from when they were shipped.

 

Certificate of Authenticity

We guarantee that your item is 100% genuine product. You will be able to use this professional certificate for insurance.

Free Jewelry Boxes

All Trust My Jeweler jewelry comes with a free box. You may also contact us directly for a personalized message to be included.

 

Insurance

Your Trust My Jeweler purchase is insured from the time it leaves our facility until you receive your item.

Custom Orders

Trust My Jeweler specializes in making exactly what you want. You image it, we make it. Call to speak to a Jewelry designer today.

 

Lifetime Warranty

We offer a lifetime warranty against manufacturer defects. Have questions about your warranty? Call us!

Ring Sizing

Trust My Jeweler offers ring sizing on all customized items within the first year of purchase. Contact us to arrange your sizing.

 

Cleaning & Maintenance

A free service for the life of your product. Simply contact us for shipping instructions.

Repairs

For whatever reason, sometimes jewelry gets damaged. Being a manufacturer, we can get this back to 100% quickly. Call us for more details.

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30-Day Return Policy

We are so confident that you will love your jewelry that we offer a 30-day return policy on all our products. If you don’t love your jewelry, simply return it for an exchange or refund of the full purchase price.

Email us at  sales@trustmyjeweler.com or call us from 9:00 am to 5:00 pm PST, Monday to Friday at 1.888.99.34674 for any questions about this process.

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